WELCOME TO 5-POINTS ANIMAL HOSPITAL AND OUR 5-POINT PROMISE
We built 5-Points Animal Hospital to deliver the highest quality care with compassion, kindness, and integrity. It is a warm environment where you and your pet will feel relaxed and welcome. We have built a culture that we believe sets us apart from other veterinarian practices.
Both of us have worked in veterinary hospitals and medical facilities across the country for two decades. We’ve had the opportunity to observe practices that exceeded quality and patient service expectations and those that did not. These experiences informed our plans for 5-Points Animal Hospital. Our objective is to earn your trust and build long-lasting relations based on:
OUR 5-POINT PROMISE
1.We are responsive
Whether you text us for your first wellness appointment or call us with a question about your pet’s health, we will get back to you promptly. Responding to your outreach is a priority, and your time is valuable. If we don’t have an answer for you, we will acknowledge your call and tell you when we will follow up. Just like you, we are frustrated by medical practices that don’t return calls.
2. WE LOVE ANIMALS
Every member of our team is a pet owner and appreciates the depth of your love for your pet. We consider it an honor to be trusted with your pet’s wellbeing and will always treat them with kindness, patience, and when they are ill, an extra dose of TLC. We encourage you to tell us everything about your pet that will help us provide the very best care with sensitivity to their unique needs.
3. WE’LL HELP YOU KEEP YOUR PET HEALTHY
Even the most experienced pet owner can learn more. That’s why our practice focuses on teaching you how to keep your pet healthy through effective home care. We will always take the time to discuss concerns like your pet’s weight, changes in behavior, dental care, aging, and your travel plans. We’ll help you find ways to avoid health issues before they become serious or difficult to treat.
4. WE EMBRACE TECHNOLOGY AND CONTINUING EDUCATION
Our state-of-the-art office technology allows us to be more efficient, helping keep our costs down, ensuring our accuracy, and providing us more time to care for your pet. Our clinical technology lets us offer the most advanced diagnostic and treatment procedures to produce optimal outcomes for your pet. We support each member of our team in their commitment to constantly expanding their veterinary knowledge and skills.
5. WE ARE YOUR NEIGHBORS
We chose Fuquay-Varina as the home for 5-Points Animal Hospital because we live in this community. We seek to provide care to pet owners who are neighbors and will become friends. We are building our reputation in the business community by joining the Chamber of Commerce, volunteering at fundraisers, supporting local businesses, and scheduling educational events for residents. We look forward to growing our practice in this vibrant town in the years ahead.
Please let us know if your experience at 5-Points Animal Hospital doesn’t exceed your expectations for a warm welcome, quality care, and exceptional service! We will do all that we can to gain your trust, loyalty, and friendship!